Privacy Policy

Privacy Policy for Peppermint Tea Guide

Introduction

Welcome to https://peppermint-tea-guide.scoopsurge.com! We are dedicated to maintaining a transparent and secure online environment for our users. This Privacy Policy explains how we handle the personal data of individuals who interact with our website, applications, services, and products (collectively referred to as “our platform”). Our commitment is to protect your privacy while delivering an exceptional user experience.

Scope

This policy covers all aspects of our platform, including but not limited to:

  1. Website content and functionality.
  2. Mobile applications developed by us.
  3. Online services we offer.
  4. Any products sold or distributed through our platform.

Please note that this policy does not extend to third-party platforms, websites, apps, or services accessed through links or integrations on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy guides how we interact with users in the following scenarios:

  1. Authorized User Access: When you create an account and use our applications or services, we collect and process your personal information to manage your account and deliver personalized features.
  2. Website Visits: Each time you visit our websites, our servers automatically log basic information for analytical purposes and to ensure optimal performance.
  3. Communication: We may reach out to you via email, calls, or texts (SMS) to provide updates, newsletters, promotional offers, or customer support. By engaging with these communications, you agree to the collection of your contact details for these purposes.

Personal Data Collection

We collect a range of personal data, which can be categorized as follows:

  1. Account Information: This includes your name, username, and password hash used to secure your account.
  2. Payment Details: We process payment information, such as credit card numbers, billing addresses, and transaction history, when you make purchases or subscribe to our services.
  3. Financial Records: For accounting and tax purposes, we may store records of financial transactions, including bank transfer details (if applicable).
  4. Purchase History: Details about products or services bought on our platform, including quantities, prices, and delivery addresses.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device type, and advertising IDs, to enhance user experience and deliver targeted ads (with your consent).
  6. Location Data: Information about your geographic location when you interact with our apps or visit our websites, used for localized content and services.
  7. Feedback and Reviews: Personal data provided when leaving comments, reviews, or participating in surveys, including contact details to facilitate follow-ups.
  8. Social Media Information: If you connect our platform to your social media accounts, we may access your public profile information, post history, and other relevant data (in compliance with social media platform privacy settings).
  9. Product Preferences: Data about products you view, search for, or add to your cart, along with any product-related inquiries you submit.

We collect this data through various methods: user input forms, online interactions, automated tracking technologies (like cookies), and third-party service providers who assist us in providing our services.

Cookies Usage

We employ cookies, a type of data storage technology, to enhance your experience on our platform:

  1. Strictly Necessary Cookies: These ensure the basic functionality of our website, such as remembering your login details or maintaining language preferences.
  2. Preference Cookies: Used to remember settings you’ve chosen to personalize your experience (e.g., theme, language).
  3. Analytics Cookies: Track user interactions and gather statistical data for performance evaluation and optimization of our platform.

Users can manage their cookie preferences through our Cookie Manager tool, allowing them to control which types of cookies they allow.

Data Retention and Deletion

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, plus an additional period required by law. Once the retention period expires or when the purpose is achieved, we delete or anonymize the data to prevent direct identification.

Your Rights

Depending on your jurisdiction and local data protection laws, you may have certain rights regarding your personal data:

  1. Access: You can request access to the personal data we hold about you, along with details about how it is processed.
  2. Rectification: The right to correct or update inaccurate or incomplete personal data.
  3. Erasure (Right to be Forgotten): In certain circumstances, you can ask us to delete your personal information from our records.
  4. Restriction: You may limit the processing of your data for specific purposes.
  5. Data Portability: The ability to receive a copy of your personal data in a structured, commonly used format, and to transfer it to another controller.
  6. Objection: Oppose the processing of your data for certain purposes (e.g., marketing).
  7. Non-Discrimination: You have the right not to be subjected to automated individual decision-making that significantly affects you.

To exercise any of these rights, please contact our Data Protection Officer using the details provided in the “Contact Us” section. We will respond within the legal timeframe required.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes made will be reflected on this page, and we encourage users to review it periodically for any updates.

Contact Information

For any inquiries related to privacy, data protection, unsubscribe requests, or general questions about our data practices, please contact us: